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How the hospitality industry can get back on track in 2021

The Hospitality Sales and Marketing Association International (HSMAI)  suggests the 10 next steps for getting the hospitality business back on track in 2021.

More than 300 international brand leaders in the European hospitality industry were given valuable insights on how to proactively prepare for and roll-out their business recovery in 2021 and beyond when they attended the HSMAI Europe Day 2021. This included the HSMAI Revenue Optimisation Conference (ROC) Europe  and  Chief Officers Roundtable (COR) Day 2021 last week.