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HBAA to call on event planners to be flexible on SLAs

Event planners must be flexible with venues on service-level agreements (SLAs) according to the trade association for the UK meetings, events and accommodation industry, HBAA.

The organisation is calling for revisions of existing SLAs due to nationwide staff shortages and a huge rise in enquiries and bookings, but confirmations remain low.

Solid foundations

Callum McLean, HBAA membership director and Capita Travel and Events' director of business partnerships, talks about the association's board restructure