From waitress to senior business development manager
Hayley Hardy has been promoted to senior business development manager at Imago Venues. Hardy has been at the East Midland’s based venue portfolio for more than 13 years, joining as a waitress.
For the last year she has been acting revenue manager but returns to lead the business development team from March 2018.
“We are so proud of Hayley’s progress. She has been passionate and focused on using every opportunity available to grow personally and commercially,” comments head of sales and marketing, Emma Boynton.
“This promotion is a testament to all that hard work, it is well deserved, and I am confident that she will do as well there as she has done in her other roles within the business. In particular, the last 12 months covering the revenue management role has been challenging, it has shown her a new side to the business and developed a real appreciation of our commercial needs. Such experience will serve Hayley well in her new role and I am excited to see the energy and enthusiasm she will bring to the role.”
On her promotion, Hardy said: “Taking on this role will be a challenge for me but it is one I relish. Since my first days here at Imago I have sought new ways to grow and test myself. I have been supported throughout by great training opportunities and open-minded managers, who have been willing to let me develop and move forward. The whole company is driven by the positive and supportive attitude of a team that I am proud to be part of. It shines through in the customer service reviews we regularly receive from clients and I look forward to playing more of a part in that as I move forward in this senior role.”
Hardy takes over from Helen Cuddy, who will be supporting the team in a more consultative role moving forward.