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UKinbound responds to Immigration White Paper

UKinbound, the trade association that represents nearly 400 of the UK’s top tourism businesses, has responded to the Government’s White Paper on immigration, and is urging the Government to re-think its proposed salary cap. 

UKinbound CEO Joss Croft said: “Recruiting and retaining good staff in the inbound tourism industry has always been a challenge, but in the last 12 months our members (that include tour operators, hotel chains, attractions and restaurants) have repeatedly told us that finding staff – particularly those with proficient language skills - is now their single biggest issue.

“Over a third of staff in the inbound tourism industry are from the EU and their language and customer service skills are vital when meeting and working with our inbound visitors and negotiating with overseas operators. 

“However, many of these staff earn under £30k and restricting this pipeline of workers could see tourism businesses start to suffer and fail.  We urge the Government to re-think the salary cap for our industry, which in 2017 generated over £24.5 billion for the UK economy.”

Many of UKinbound’s members have also reported that job applications for positions across the tourism industry are significantly down this year. Previously it was normal to receive 20 to 30 applications per position, but today the average is around five.