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CWT research

New research suggests business travellers feel safer at airports than train stations

New research by global travel management company Carlson Wagonlit Travel suggests that business travellers feel safer travelling via plane than by train, bus, taxi, or on foot. In a survey of 2008 regular business travellers across four continents and 17 countries, they found that only 31% of people said they were concerned about travelling via plane.

This is compared with 50% who said they were concerned about travelling via train, 42% for walking, 39% for ridesharing services, 39% for buses, and 35% for trains.

The CWT Safety and Security Study was created by Carlson Wagonlit Travel and conducted between the 29 January and the 9 February 2018. To participate in the study, business travellers were required to have made more than four business trips within the last 12 months.

One interesting result of the research is that those questioned seemed to make little distinction between taxis and ridesharing services, no doubt a result of the increasing ubiquity of apps such as Uber and Ola. When interviewed, 56% of women from Asia Pacific said they felt very or somewhat vulnerable when using a ridesharing service, while this figure was 38% in Europe.

Christophe Renard, who is vice president of CWT Solutions Group, the consultancy arm of Carlton Wagonlit Travel, said: “Small things like providing clear instructions on getting out of the airport, trustworthy suppliers, basic tips on how to address dangerous situations – these can all make a big difference.”