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CWT appoints new VP and chief technology transformation officer

Global travel management company Carlson Wagonlit Travel (CWT), has appointed Rachel O’Brien as its new VP and chief technology transformation officer.

“Rachel is known for transforming organizations in a pragmatic way to drive business success,” said Andrew Jordan, CWT’S EVP and chief technology officer. “She will be instrumental in our digital transformation by supporting our processes and providing the skill sets to deliver on our promises.”

O’Brien will run governing, reporting, measuring and budgeting across the Product & Technology organization, reporting to Andrew Jordan.

O’Brien has held digital transformation roles with Santander UK, Pearson Technology, Penguin Group and NSC Technology. She joins most recently from Ladbrokes Coral, where she was responsible for the successful delivery of technology, and implementation of change and culture in their technology transformation. 

She has a BA in Education, a Post-Graduate in Secondary School Teaching and is a Prince2 Project Management Practitioner.