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American Express Global Business Travel hires new UK VP and general manager

American Express Global Business Travel (GBT), a B2B travel platform, has appointed Rachel Tonge as UK vice president and general manager.

Tonge has been with GBT for five years, most recently as director of strategic transformation, which included a role in the acquisition and integration of Egencia, refreshing GBT’s go-to-market strategy, and leading the development of GBT partner solutions.

In her new role, Tonge will lead the return of business travel in the UK by overseeing GBT’s business operations and strengthening customer relationships. She will report to EMEA senior vice president and general manager, Jason Geall.

Geall said: “Our customers and our people have faced many challenges preparing for the restart of business travel. Rachel is, therefore, taking on this role at a crucial moment. However, her skillset, knowledge and temperament are exactly what we and our customers need to be successful. I’m excited by Rachel’s determination to create an even more resilient and diversified business model in the UK.”

Tonge added: “I’m thrilled to bring our teams together to ensure a smooth return to travel as we deliver unrivalled value, experience and choice to our customers and their travellers. We’ll be placing a renewed focus on GBT being a great place to work, with inclusion and diversity embedded at our core.”