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Tackling Stress in the Workplace at EventLAB 2019

Sam North, founder at Inflection Point Coaching and Consulting answers how to develop emotional intelligence and tackle stress in the workplace.

sam northWhat will you be discussing at EventLAB?

I think it's safe to say that most event professionals have, at some point in their careers, felt overwhelmed and stressed, given the fast-paced nature of our industry. During my session at EventLAB 2019, I will offer practical advice on developing emotional intelligence to tackle stress in the workplace. Emotionally intelligent people have an increased level of self-awareness, as well as awareness of others. This allows them to recognise the initial signs of stress, and therefore know how to prevent it. Achieving emotional intelligence takes time, practice and a lot of self-reflection, but the results can be rewarding and can safeguard you and your team from the negative impacts of stress on wellbeing during challenging times.

Who is your advice aimed at?

My session is tailored to business owners, directors, managers and team leaders. Through training, they will then be able to pass on the actionable takeaways to their peers.

What will people learn?

Attendees will be encouraged to adopt responsive behaviours in favour of reactive ones when deadline with day-to-day activities. This will help develop a more resilient, stress-reduced and happy workplace culture.

What experience qualifies you to talk with authority on the subject?

With a 20-year career, I have a depth of knowledge of the exhibition and conference market and its challenges. Having experienced my fair share of stressful situations throughout my career, I set up Inflection Point Coaching and Consulting to help #eventprofs achieve their goals through accredited and effective coaching programs. 

If you could pick three key rules for tackling stress at work, what would they be?

My first piece of advice would be to take a break; take a five-minute walk if necessary, to regroup and refocus. This will ensure you don’t react to a situation, but rather make a rational and thoughtful decision.

Secondly, I encourage event professionals to share knowledge and collaborate; talk through challenges with someone you trust.

Thirdly, to avoid stress you should make your workload manageable by breaking tasks into bite-sized pieces. This will ensure more effective project management.

Conference News is proud media partners with EventLAB, which takes place at the Business Design Centre, 14-15 October 2019. Click here to register.