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Franck Grosset-Janin, head of PCO and Innovation Hubs-Europe for Kuoni Congress, tells CN how OnAIR by EventsAIR put their needs first to keep their event schedule on track.

What challenges do you face in the day-to-day management of your events?

The real challenge we have faced during the pandemic is that of moving all of our meetings to an online environment. We are now dependant on technology, and this is one of the real challenges. We are not on-site congress where we can monitor our suppliers, where we are confident with them because we can see them. It's a different world, you depend on the internet connection, the technology...

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