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Solid foundations

Callum McLean, HBAA membership director and Capita Travel and Events' director of business partnerships, talks about the association's board restructure.

As we continue to navigate this era of disruption and move towards the recovery phase, being part of a stronger, united community is critical to survive and thrive. And the Hotel Booking Agents Association's (HBAA) role, as the association for the meetings, events and accommodation industry, has never been more vital.

When Covid-19 hit, our initial annual plans were put on hold. We moved into survival mode with our members to support their urgent, short-term needs, and collaborated further across the industry, particularly on advocacy...

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