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Banking on face-to-face

Hannah Hamilton, financial services event manager and founder of London Events Co says face-to-face is crucial for financial services.

It is widely accepted within the corporate world that you do business with people, not entities: relationships are key. Another shared concept is that 93% of communication is non-verbal (55% body language, 38% voice and tone) which can only be deduced during face-to-face interactions. I think we can all attest that virtual platforms such as Zoom and Teams have played a vital role in remaining connected...

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